Managed IT Services

We take full ownership of your technology infrastructure so you can focus on what matters—growing your business. Proactive, always-on, and backed by a 99.9% uptime SLA.

By the Numbers

Why Businesses Trust Us

99.9%
Uptime SLA Guarantee
15 min
Average Response Time
24/7
Monitoring & Support
25%
Average Cost Reduction
What's Included

Our Managed IT Micro-Services

Each service is available individually or as part of a comprehensive managed package tailored to your needs and budget.

Infrastructure Monitoring

Real-time visibility into the health, performance, and availability of every component in your IT environment.

  • Server & VM health monitoring
  • Automated alerting & escalation
  • Performance dashboards & reporting
  • Capacity planning & forecasting
  • Proactive issue detection

Cloud Management

Expert multi-cloud management across AWS, Azure, and GCP—optimising cost, performance, and security.

  • Multi-cloud architecture design
  • Cost optimisation & FinOps
  • Auto-scaling & load balancing
  • Cloud security posture management
  • Resource tagging & governance

Help Desk & End-User Support

Responsive, multi-channel IT support for your team—so productivity never stops.

  • Tiered support (L1/L2/L3)
  • Email, phone & chat channels
  • Ticket management & SLA tracking
  • Remote desktop assistance
  • Onboarding & offboarding support

Network Optimisation

End-to-end network design, management, and performance tuning for reliable connectivity everywhere.

  • WAN/LAN design & management
  • SD-WAN implementation
  • Firewall & switch management
  • Bandwidth optimisation
  • Wi-Fi planning & deployment

Backup & Disaster Recovery

Comprehensive data protection and business continuity planning so you're prepared for any scenario.

  • Automated daily/hourly backups
  • Geo-redundant storage
  • Disaster recovery as a service (DRaaS)
  • Recovery time & point objectives (RTO/RPO)
  • Regular DR testing & runbooks

IT Asset Management

Full lifecycle management of your hardware and software assets—procurement, deployment, tracking, and retirement.

  • Asset discovery & inventory
  • Software licence management
  • Hardware procurement & refresh
  • Configuration management (CMDB)
  • End-of-life planning & disposal

Patch Management

Keep your systems secure and compliant with automated, tested patch deployment across your entire estate.

  • OS & application patching
  • Patch testing & staged rollout
  • Vulnerability-driven prioritisation
  • Compliance reporting
  • Rollback procedures

Email & Collaboration

Manage, secure, and optimise your Microsoft 365 or Google Workspace environment for seamless teamwork.

  • Microsoft 365 / Google Workspace admin
  • Email security & anti-spam
  • SharePoint & Teams management
  • User provisioning & access control
  • Migration & onboarding

Mobile Device Management (MDM)

Secure, manage, and monitor every mobile device in your organisation—from smartphones to laptops—from a single pane of glass.

  • Device enrolment & provisioning
  • Remote wipe & lock capabilities
  • App deployment & policy management
  • BYOD & corporate device policies
  • Compliance monitoring & reporting
Mobile Device Management

Complete Control Over Every Endpoint

With the modern workforce operating across offices, homes, and on the move, securing and managing mobile devices is no longer optional—it's critical. Our MDM solution gives you centralised visibility and control over your entire mobile fleet, ensuring corporate data stays protected while employees stay productive.

  • Zero-touch enrolment for iOS, Android, Windows, and macOS
  • Remote wipe, lock, and locate lost or stolen devices
  • App whitelisting, blacklisting, and silent deployment
  • BYOD containerisation—separate work and personal data
  • Geo-fencing and conditional access policies
  • Integration with Microsoft Intune, Jamf, VMware Workspace ONE
  • Compliance dashboards and automated reporting
  • Encryption enforcement and jailbreak/root detection

We partner with industry-leading MDM platforms and tailor the deployment to your device mix, security requirements, and existing infrastructure.

Discuss MDM for Your Business
Our Approach

How We Deliver

A structured, transparent approach from day one.

Discovery & Audit

We assess your existing infrastructure, identify gaps, and understand your business priorities.

Tailored Plan

We design a managed services package around your specific needs, budget, and growth targets.

Seamless Onboarding

Our team integrates with yours, sets up monitoring, and begins proactive management.

Ongoing Optimisation

Monthly reviews, performance reporting, and continuous improvements to keep you ahead.

Ready to Simplify Your IT?

Book a free discovery session and find out how our managed services can reduce your costs and give your team the support they deserve.